FAQ

The questions we get most. If you don't see yours, write us at hello@orbpouch.com.

Product

How many pouches in a can?

How long does a pouch last?

Are ORB pouches tobacco-free?

Are they sweetened?

Subscription

Can I skip a shipment?

Can I swap flavor for one shipment?

When am I charged?

Shipping

Do you ship to my state?

How fast is shipping?

Is shipping free?

Why is an adult signature required?

Age & ID

Do you really verify ID?

Why the age gate on entry too?

Returns

Can I return an opened can?

What if a can is damaged in transit?